Project Homeless Connect (PHC) - February 16, 2019

For one day, PHC will give people experiencing homelessness the opportunity to access an array of services (housing, medical services, identification services, veterans' services, employment services, haircuts, etc.) in a system which is often difficult to understand and navigate. 


What is a Smiling Faces Client Guide?

Smiling Faces Client Guides are the first contact clients have at the service center. Their role is crucial in helping engage clients and making them feel welcome! Client guides are asked to commit to 4.5 hours to ensure your client recieves all the service they need.

What do Smiling Faces Client Guides do?

After signing in, you will be paired with a client and help prepare them for registration and intake. From there, you will ask your client what services they would like to partake in and you will guide them to each station. Your role is to simply talk with them, make them feel welcomed and comfortable! 

Will I receive any training?

Yes! We are asking that volunteers get there promptly when their shifts start so that we can give you a quick 10-15 minute orientation.

Can I bring my child with me to volunteer?

Unfortunately, no. We will not have the space or capacity to accommodate children and all volunteers must be 18 and up for this event. We absolutely hate to turn away volunteers, but if you bring your children with you we will have to.

Other Information:


  • You will be on your feet for most of your volunteer time, so please wear comfortable shoes.

  • Project Homeless Connect will be serving clients from 8am-12pm, feel free to volunteer longer than your shift if you would like.

We're asking that volunteers not affiliated with a specific agency to please wear a red t-shirt to the event. Volunteers will enter the Boutwell via the side entry located in the ally between the Muesum of Art and the Boutwell. Signs will be in placed at the entrance. Thanks for volunteering!


For more information on PHC please contact info@handsonbirmingham.org or call 205.251.5849

Click Below to Register for a
2019 PHC shift:

7:15-11:45 AM

8:15-12:45 PM

9:15-1:45 PM

10:15-2:00 PM

11:30-3:30 PM

12:30-4:00 PM

Information Guides:

Information Guides will be placed at specific areas
throughout the Boutwell to assist Clients and Smiling
Faces with directions, what documentation is needed,
where the line starts, etc.

7:00-11:30 AM

11:00-4:00 PM

Contact Us

HandsOn Birmingham
3600 8th Avenue South
PO BOX 320189
Birmingham, AL 35232
Phone: (205) 251-5849


HandsOn Connect

©2017 HandsOn Birmingham,  an affiliate of the HandsOn Connect, 3600 8th Ave S., Birmingham, AL 35323